Pinterest update eliminates key features, diminishes user experience

By Pinterest-Anti-Christ (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

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Listen to an audio version of this article Recently Pinterest announced it was making some changes. Users have the opportunity to preview the new look, so I did! You can read how Pinterest is describing the changes here. It all seems wonderful to read, right? My overall impression is that the concept of building a […]

A Dear John letter to Google: I’ll find another Google Reader

By Leavitt Hunt [Public domain], via Wikimedia Commons

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Listen to an audio version of this article Sigh. I live by my Google Reader. OK, so there are days that go by when I don’t have time to read my favorite blogs. There’s any number of reasons, but I’m not going to make excuses. The beauty is that Reader didn’t care.

The value of transparency in a crisis

By svg version by Actam (Own work) [Public domain], via Wikimedia Commons

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Listen to an audio version of this article Transparency is a way to build loyalty and garner advocates for your brand. Being transparent and straightforward in any situation will more likely earn respect even if your community takes offense to what has occurred. Johns Hopkins has a wonderful reputation for providing outstanding health care. They […]

Have we forgotten etiquette when it comes to Twitter?

Illustration: Catching a Note Credit: DGBurns

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Listen to an audio version of this article I love Twitter. I have since the day I signed on and saw this amazing stream of consciousness on my monitor. I quickly found people to follow, people from whom I could learn things, and I finally took the plunge and tweeted my first tweet.