The story seems all too familiar these days. Celebrity lets slip a racial slur. Media whips into a frenzy. Public outcry ensues. Media goes bonkers again. Celebrity is caught with their foot in their mouth. Paula Deen is just one more name to add to this ever growing list. How she is handling this crisis […]
As someone who has worked in the hospitality industry and in the public relations industry, a recent story caught my eye.
Don’t worry, this isn’t just another Chick-fil-A post, but rather an examination of where we’ve been, where we are and where we are going in the age of transparency. Ever since social media splashed on the scene and disrupted public relations as we know it, the industry has been under an exponentially increasing pace of […]